The folks over at ProductBoard just published a great ebook on product excellence. It features in-the-field wisdom from over 20 product leaders, like Hiten Shah, Alex Osterwalder, Ash Maurya, John Cutler, Bruce McCarthy, and many more. Honored to be included, I wrote a chapter on one of my favorite topics: rollout strategies called "Be bold, … Continue reading Be bold, ship gradually! A chapter in Product Excellence
You may have noticed the new Gmail that launched recently. The update touts letting users “do more without leaving your inbox.” It brings a new, fresher look while at the same time bringing over the best functionality (like snoozing and attachment previews) from Inbox, Google’s sister email product. Rolling changes out like these is no … Continue reading How the ‘new Gmail’ rolled out in just 90 days!
Vision. Every great product needs it. CEOs and product managers are expected to have it. But where does vision come from? A gut feeling Perhaps it's just intuition. That spidey-sense of knowing exactly what to build next. Steve Jobs was probably the master of intuition. He had a knack for turning out successful product, … Continue reading A great vision is informed by customers
One of the things I think Google does a great job at is asking for feedback on their products. I came across a recent example of this when booking a flight through Google Flights, which went through an overhaul earlier this year. After searching for a flight and staying on the page for 10 seconds, … Continue reading Happy users can ‘dislike’ your product too