Be bold, ship gradually! A chapter in Product Excellence

The folks over at ProductBoard just published a great ebook on product excellence. It features in-the-field wisdom from over 20 product leaders, like Hiten Shah, Alex Osterwalder, Ash Maurya, John Cutler, Bruce McCarthy, and many more. Honored to be included, I wrote a chapter on one of my favorite topics: rollout strategies called "Be bold, … Continue reading Be bold, ship gradually! A chapter in Product Excellence

How the ‘new Gmail’ rolled out in just 90 days!

You may have noticed the new Gmail that launched recently. The update touts letting users “do more without leaving your inbox.” It brings a new, fresher look while at the same time bringing over the best functionality (like snoozing and attachment previews) from Inbox, Google’s sister email product. Rolling changes out like these is no … Continue reading How the ‘new Gmail’ rolled out in just 90 days!

Dear Slack: Where’s vacation mode?

Dear Slack, It's 2018 and there is still no easy way to disable Slack notifications while on vacation. The workarounds are not adequate and it's been over 3 years since you first said that a vacation mode was in the works. What gives? https://twitter.com/SlackHQ/status/639582799922634752 WorkaroundsWe use Slack at my work and most people that I … Continue reading Dear Slack: Where’s vacation mode?

A great vision is informed by customers

  Vision. Every great product needs it. CEOs and product managers are expected to have it. But where does vision come from? A gut feeling Perhaps it's just intuition. That spidey-sense of knowing exactly what to build next. Steve Jobs was probably the master of intuition. He had a knack for turning out successful product, … Continue reading A great vision is informed by customers