Be bold, ship gradually! A chapter in Product Excellence

The folks over at ProductBoard just published a great ebook on product excellence. It features in-the-field wisdom from over 20 product leaders, like Hiten Shah, Alex Osterwalder, Ash Maurya, John Cutler, Bruce McCarthy, and many more. Honored to be included, I wrote a chapter on one of my favorite topics: rollout strategies called "Be bold, … Continue reading Be bold, ship gradually! A chapter in Product Excellence

How the ‘new Gmail’ rolled out in just 90 days!

You may have noticed the new Gmail that launched recently. The update touts letting users “do more without leaving your inbox.” It brings a new, fresher look while at the same time bringing over the best functionality (like snoozing and attachment previews) from Inbox, Google’s sister email product. Rolling changes out like these is no … Continue reading How the ‘new Gmail’ rolled out in just 90 days!